ZEN X-Fi 16GB (Black) Refurbished

 (16 customer reviews)

I ordered this expecting what I usually expect for anything refurbished: something that has been banged-up and abused and therefore looks like crap. For me, looks are not nearly as important as functionality, which is why I often purchase refurbished items. I was amazed to get this product from Creative and see that it looks brand new! It came with the newest firmware already loaded. It works perfectly. It honestly looks like I could have pulled it off the shelf at any store, opened the package, and there it is. Creative has managed to impress me. Been a while since they did that.

I purchased this product to upgrade a working 8GB model that I had purchased two years ago. I LOVED my old one! It was easy to use, uploaded quickly, and had incredible sound (with the high end headphones that come with the new players).

This one arrived promptly and I was happy with the packaging and included accessories. The headphones were not the high end ones I was used to but this was not a problem for me as I just used the ones I already had from my prior model. The package was a cardboard Creative Labs box. The Sticker on the front listed the model number, included components, and boasted a 90 Day Limited Hardware Warranty. It also stated that it was creative certified refurbished.

I loaded all my music onto the player and put it to work within a couple of hours after opening it. I used it frequently and was pleased with its performance. On day 64, I plugged it in to my computer to recharge it and it failed to dock properly. I had this problem...Read more

Great MP3 player, very good sound, menus are easy to navigate, control buttons not well marked, 4 control buttons are useless, buttons could be taller and have tactile marking for easier navigation. I found some small stick on plastic rhinestones of different sizes and stuck them to the control buttons to help locate the desired buttons without having to look. Would have given 5 stars except for the problems with the control buttons.